Terms of Service

1. Who we are and acceptance

IziStore is an online (SaaS) service operated by WeKrea LLC, a limited liability company registered in the State of Wyoming, United States, with its registered address at 30 North Gould Street, STE R, Sheridan, WY 82801, United States ("we", "us", "IziStore").

By creating an account, connecting a store, or otherwise using the Service, you agree to these Terms of Service (the "Terms"). If you do not agree, do not use the Service.

If you accept these Terms on behalf of a company, you represent that you are authorised to bind it. "You" then means that company.

2. Definitions

• "Service": the IziStore web application, its APIs, dashboards, automations, AI agents and related services.
• "Merchant": the account holder operating one or more stores through the Service.
• "Shopper": a person who orders from a Merchant.
• "Customer Data": data that you, your Shoppers or your connected platforms put into the Service (orders, contacts, messages, catalogues, media).
• "Connected Platform": any third-party service you link to your account (Shopify, WooCommerce, YouCan, Meta/Facebook/Instagram, WhatsApp, Google, Telegram, payment providers, carriers).

3. Eligibility and account

The Service is intended for business use. You must be at least 18 and able to enter into a binding contract.

You are responsible for the accuracy of your account information, for keeping your credentials confidential, and for all activity under your account, including by your team members.

• Report any unauthorised access immediately to [email protected].
• Do not open an account on behalf of a third party without their written authorisation.
• An account suspended for abuse may not be recreated under another identity.

4. The Service, plans and fees

IziStore does not offer a permanent free tier. Every new account receives a three-day Premium trial, then must activate one of the paid plans described on the Pricing page to continue using protected features.

Prices are exclusive of applicable taxes. You are responsible for taxes, withholdings and bank fees applicable to your situation.

We may change prices and plan composition on a forward-looking basis, with reasonable notice by email or in the app. Changes never apply retroactively to a period already paid for.

5. Your content and your data

You retain full ownership of your stores, catalogues, media and Customer Data. We claim no ownership over them.

You grant us a worldwide, non-exclusive, revocable and limited licence to host, copy, transmit, display and process your content solely to operate and secure the Service and to provide the support you request.

We do not use your Customer Data to train artificial-intelligence models for other customers.

6. Your responsibilities as a Merchant

You are solely responsible for the commercial activity you run through the Service.

• Legality of products, claims, pricing and advertising in every country where you sell.
• Your own legal documents for Shoppers (sales terms, return policy, privacy policy, store legal notices).
• Order fulfilment, delivery, after-sales service, disputes and refunds owed to your Shoppers.
• Compliance with consumer, tax and data-protection law applicable to your business.
• Obtaining and keeping proof of consent for every person you contact by message, email or call.

7. Connected platforms and integrations

At your request, the Service connects to Connected Platforms through OAuth, API keys, webhooks or sessions. By authorising a connection you instruct us to read and write the data required by the features you enable.

Each Connected Platform remains governed by its own terms and policies. We do not control their availability, pricing, API limits or suspension decisions.

You may revoke a connection at any time from the Integrations page or from the platform itself. Revocation stops the features that depend on it.

• Shopify, WooCommerce, YouCan: catalogue import, order intake, stock synchronisation.
• Meta (Facebook, Instagram, WhatsApp Business): ad-spend measurement, ROI, messaging.
• Google (Sheets, Gmail, OAuth): spreadsheet synchronisation and sign-in.
• Telegram: operational notifications and reports.
• Payment providers (Moneroo, Stripe): collection, subscriptions, affiliate payouts.

8. Messaging, WhatsApp and anti-spam

The Service can send messages (WhatsApp, email, Telegram, SMS through third parties). You must have a lawful basis and the required consent for every recipient.

You must comply with the WhatsApp Business Messaging Policy and Business Terms, Meta platform policies, and applicable anti-spam law (GDPR/ePrivacy, CAN-SPAM, local regulations).

• No unsolicited bulk messaging, no purchased contact lists, no number scraping without a lawful basis.
• Honour every opt-out or consent withdrawal without delay.
• Do not impersonate a brand, a person or a service.

9. Artificial-intelligence features

The Service includes generative features (conversational agents, product-description and image generation, message drafting, analysis). These outputs are probabilistic: they may be inaccurate, incomplete or unsuitable.

You are responsible for human review of generated content before publishing or sending it, in particular for prices, stock, contractual commitments and product claims.

AI features are not legal, tax, medical or financial advice.

10. Acceptable use and suspension

You agree to comply with the Acceptable Use Policy (/legal/acceptable-use), which forms part of these Terms.

We may suspend or limit an account — without prior notice where urgency requires — in case of serious breach, security risk, fraud, an instruction from a partner platform, or a legal obligation. We notify you as soon as reasonably practicable and restore access once the cause is resolved.

11. Intellectual property

The Service, its code, interface, trademarks and documentation remain our exclusive property or that of our licensors. No rights are transferred to you beyond the limited, non-exclusive, non-transferable licence granted here.

You may not decompile, copy, resell, rent or create derivative works from the Service, except to the extent a mandatory law permits.

Any suggestion you send us may be used freely, without compensation or confidentiality obligation.

12. Data protection

Processing of personal data is described in the Privacy Policy (/legal/privacy). Where we process personal data on your behalf, the Data Processing Agreement (/legal/data-protection) applies and forms part of these Terms.

The list of sub-processors is published on the Sub-processors page (/legal/subprocessors).

13. Beta features

Some features may be labelled beta, preview or experimental. They are provided "as is", may change or be withdrawn at any time, and carry no service-level commitment.

14. Term, termination and exit

The agreement runs for an indefinite term. You may stop using the Service and delete your account at any time from settings or by writing to [email protected].

We may terminate on thirty (30) days notice, or immediately for material breach, unlawful use or non-payment.

After termination you have thirty (30) days to export your data. After that period, data is deleted or anonymised according to the retention periods in the Privacy Policy.

15. Warranties and disclaimers

The Service is provided "as is" and "as available". To the extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement.

We do not warrant that the Service will be uninterrupted or error-free, nor that it will produce any particular commercial result (revenue, conversion rate, deliverability).

16. Limitation of liability

To the extent permitted by law, our total aggregate liability, on all grounds combined, is capped at the greater of: (a) the amounts you actually paid us for the Service in the twelve (12) months preceding the event, or (b) one hundred US dollars (USD 100).

We are not liable for indirect damages: lost profit, lost revenue, lost goodwill, loss or corruption of data, business interruption, or the consequences of a Connected Platform decision (account suspension, number ban, payment refusal).

These limits do not apply in case of wilful misconduct, gross negligence, or where mandatory law prohibits them.

17. Indemnification

You will indemnify us against any third-party claim, action or penalty (from a Shopper, authority, platform or rights holder) arising from your content, your products, your messaging campaigns or your breach of these Terms, including reasonable defence costs.

18. Changes to these Terms

We may amend these Terms. For material changes we will give at least thirty (30) days notice by email or in the app. Continued use after the effective date constitutes acceptance.

The last-updated date appears at the top of this document.

19. Governing law and disputes

These Terms are governed by the laws of the State of Wyoming, United States, excluding its conflict-of-law rules.

Any dispute that cannot be resolved amicably within thirty (30) days will be brought before the state and federal courts located in Sheridan County, Wyoming, and each party waives any objection based on jurisdiction or forum non conveniens.

To the extent permitted by law, the parties waive class actions. Nothing in this clause deprives a consumer of the mandatory rights of their country of residence (including in the European Union and the United Kingdom).

20. Export control and sanctions

You represent that you are not located in a country subject to a US embargo, are not listed on any sanctioned-party list, and will not use the Service in breach of applicable export regulations.

21. General

• Assignment: you may not assign this agreement without our written consent; we may assign it in a merger, acquisition or asset sale.
• Severability: if a clause is held invalid, the remainder stays in force.
• Waiver: failure to enforce a clause is not a waiver of it.
• Force majeure: neither party is liable for a failure caused by an event beyond its reasonable control (infrastructure provider outage, network failure, governmental measure).
• Entire agreement: these Terms, the Privacy Policy, the Data Processing Agreement, the Acceptable Use Policy, the Cookie Policy and the Refund Policy form the entire agreement.
• Notices: by email to your account address, or to [email protected] to reach us.

22. Contact

WeKrea LLC — 30 North Gould Street, STE R, Sheridan, WY 82801, United States. Email: [email protected]. Web: https://izistore.app.